Virginia Mason Medical Center: Virginia Mason Production System (2002–2010)

1. Leaders choose Toyota-style management approach

   Jan 1, 2002Labels: Virginia Mason, Toyota Production

   • VMFH VMPS
   • VMI VMPS
   • Seattle Times

2. Virginia Mason Production System (VMPS) is created

   Jan 1, 2002Labels: Virginia Mason, Kaizen

   • VMFH VMPS
   • VMI VMPS

3. Patient Safety Alert system launches to “stop the line”

   Jan 1, 2002Labels: Patient Safety, Andon

   • VMFH Stories
   • IHI Report

4. Kaizen Promotion Office (KPO) strengthens improvement infrastructure

   Jan 1, 2002Labels: Kaizen Promotion, Improvement coaches

   • VMI KPO
   • VMFH VMPS

5. Weekly rapid improvement workshops scale early gains

   Mar 1, 2004Labels: Rapid Process, Frontline staff

   • IHI Report
   • VMFH VMPS

6. Mary McClinton’s death reshapes safety priorities

   Nov 23, 2004Labels: Mary L, Preventable error

   • VMI Legacy
   • Seattle Times
   • HeraldNet

7. Transparency and recognition formalize the safety culture

   Jan 1, 2005Labels: Mary L, Safety recognition

   • VMI Case Study
   • VMI Legacy

8. 2005 PSA incident proves leadership will back staff

   Jan 1, 2005Labels: 2005 PSA, Nurse escalation

   • VMI Case Study

9. Lean patient flow redesign highlighted in oncology care

   Jun 3, 2005Labels: Oncology patient, Chemotherapy preparation

   • Washington Post

10. Virginia Mason Institute is created to teach VMPS externally

    Jan 1, 2008Labels: Virginia Mason, External coaching

    • PR Newswire
    • VMFH VMPS

11. VMPS measures show safety outcomes improving by 2010

    Jan 1, 2010Labels: Safety measures, Standard work

    • Becker s
    • VMFH VMPS

12. 2010 marks VMPS as an established operating model

    Dec 31, 2010Labels: VMPS operating, Organization-wide lean

    • VMFH VMPS
    • PR Newswire